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Send invoices to an e-mail address, ideally a billing one

Currently Paddle on behalf on Plausible sends an invoice notification to the account’s owner e-mail address. This poses two issues:

a) Accouting is not getting these e-mails without creating a forwarding rule in the e-mail client - as an account owner, I’m not doing the billing & paperwork, I’m using the software.

b) Even if accounting would receive these e-mails (i.e. through a forwarding filter), the invoice is not attached to the e-mail. And they can’t login to Plausible, so they can’t download.

Ideally, invoices would be sent as a PDF attachment to a designated billing address to facilitate settings where the software users are not responsible for billing.

2 years ago